VendorTrax Privacy Policy

Our Privacy Policy explains how information is collected, used, and disclosed by VendorTrax (“Company”) with respect to your access and use of the Company domain, related service domains, website, and mobile application (collectively, “Service”) or in connection with third party services. By accessing or using the Service, you acknowledge that you have read this Privacy Policy, and agree to be bound by the terms and conditions described herein, including the Company’s Terms of Use.

Information We Collect and How We Use It


We collect certain information from you through your use of the Service, such as the things you use the Service for, communications between Users, and the information you provide to the Company in order to provide custom tracking for your needs.

We want you to be comfortable using the Service, so we have described in detail below what information we collect and how it is used.

Information You Provide to Us

When you use the Service, information is collected about you as a User. This includes, but is not limited to names, month and year of birth, addresses, date of hire, property locations that you visit, as well as the time and duration of the stay. This also includes User feedback, such as ratings, feedback, or compliments, and information from Users participating in our referral programs. For example, when someone refers another person, we receive the referred person’s personal data from that referrer. This information is available to other Users, based on the access granted by the Super Administrator of your account.


We may need to send you announcements and account-related messages via e-mail and through the application message. These are considered part of the Service, and you are not able to opt-out of receiving these messages.

Information Learned from Your Mobile Device

The Company tracks location history and time data of the User, including the property locations you visit and the time you have spent there. By collecting this information, Users of the Service can maintain accountability and security when interacting with other Users, Clients, and/or Vendors.


When you use the Service, it will receive and store information about your actual location (using the GPS coordinates sent by your mobile device) or your approximate location via pin drop (such as from a Wi-Fi network or other network location points), and the length of time you spent in that location. Use of GPS and Wi-Fi services are subject to the default terms and conditions provided by your mobile phone carrier. You should refer to your service providers’ privacy policies to understand what type of information those services collect.


Company can record the property locations you visited and how long you stayed, by running in the background (or foreground), whenever your mobile device is turned ON, even if you switch to another application, go to the home screen, or sleep your device. You can also enable or disable location services when you use the Service through your mobile device settings. The Service performs the best when it makes use of the location services provided through your mobile device, so turning off the location services (such as Wi-Fi or GPS) will mean the Service won’t work as well for you. You can also disable the Service completely, by closing the Application or exiting the web browser.


We use location and time data from all Users of the Service to create an aggregate data, for purposes including but not limited to identifying trends, creating reports, and improving the Service experience.

Information Learned From your Use of the Service

Use of the Services: We collect information about how you use the Service. This information includes general usage statistics, including but not limited to information such as how often you use Service, how long you leave the application running, or when you perform certain actions which the Company finds interesting. We use this information in aggregate form to improve and enhance the experience of using the Service.


Derived Information: We also gather and analyze your actions within the Service in order to derive or infer aggregate statistics characteristics, that may be descriptive of not just you, but of a broader category of people (for example, how long a specific service request is likely to take or what day of the week is common for a certain activity.) This derived information is used to improve and personalize the recommendation Company may provide to you and our other Users.


We may share aggregated information, including but not limited to the derived information described above, with third parties.

How We Share Your Information with Others

We will not share the personal information we have collected from you, except as described below:

  • when you give us your consent to do so, for example, when we tell you that the information you provide will be shared in some way and you provide us that information;
  • for those who participate in VendorTrax’s referral program, we share certain personal data of the people making the referrals and the referred persons, such as name, company, email, and phone;
  • when we believe we are authorized or legally required to do so or that doing so is necessary or appropriate to comply with the law or legal processes or respond to lawful requests or legal authorities, including things like subpoenas, warrants or court orders;
  • in connection with any merger, transfer or sale of company assets, financing, acquisition, or similar transaction or circumstance; or
  • to enforce or apply our Privacy Policy, our Terms of Use or our other policies or agreements.

Do Not Track

Do Not Track (DNT) is a privacy preference users can set if they do not want web services to collect information about their online activity.  However, there is currently no universal standard for sending and receiving DNT signals. Due to this lack of universal standard, it would be impossible for us to promise that we comply with all known and unknown DNT standards.

Therefore, Company does not in any way monitor or respond to DNT signals or other mechanisms that provide a choice regarding the collection of personally identifiable information about activities over time and across different web sites or online services.

If a universal standard for DNT becomes available we may revisit our DNT Policy.

Sharing Content with Third Party Services

The Service may feature direct integration with a variety of social media, online networks, and other software partners, enabling Users to share the activities tracked with those networks. The choice to share data with these networks is an optional feature of the Service. Company will only share information with social media networks that the User chooses to share. Users are responsible for the content they choose to share, and are bound by the respective terms of service and privacy policy for each social network. Company has no responsibility to provide or maintain integration with any particular third party service, and Company makes no representations or warranties in relation thereto. Notwithstanding, we may share your photographs, names, and addresses with a third party for purposes of creating contacts and properties directories as described in the Public Content section directly below.

Public Content

Certain content you provide that is intended for public consumption and will be viewable in a public directory (owned by Company or a third party), including your photographs, names, addresses, and customer ratings. Your account profile is also intended for public consumption.

Accessing Your Information

You can view the personal information, location, and time data collected from within the Service.

If you would like to delete any of the information and/or data that has been collected, please contact us with your request. We will take steps to delete your information and/or data as soon as is practicable, but some information may remain in archived/backup copies for our records and as otherwise required by law.

How We Protect Your Information

We employ administrative, physical, and electronic measures designed to protect your information from unauthorized access. However, despite those efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse.

Links to Other Sites

The Service may contain links to other services, apps, and sites not operated by us (we refer to these as “Other Sites”). Any information you provide on those Other Sites is provided directly to whoever owns that site and is subject to their privacy policy. Our Privacy Policy does not apply to those Other Sites, and we are not responsible for the content you provide to, or the privacy and security practices and policies of, Other Sites.

Removal of Information from Children

We do not knowingly collect personal information from children under thirteen (13). If we learn that we have collected the personal information of a child under the age of thirteen (13), we will take steps to delete the information as soon as possible.

Changes to Our Privacy Policy

Any information that is collected is subject to our Privacy Policy in effect at the time such information is collected. We may, however, modify and revise our Privacy Policy from time to time. In the event of a modification to the Privacy Policy, Company will send notification to you via e-mail or through the application message. that a change has occurred. It is required that you accept the revised Privacy Policy before continuing to use the application. By accepting changes to the policy, you are agreeing to be bound by the revised policy.

Questions or Concerns

Please contact us if you have any questions or concerns about our Privacy Policy